We want to restore trust to feedback

Feedbe is a platform that makes feedback more authentic, useful and balanced for people and companies.

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Download the app and start using Feedbe

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Why

The review system is broken

Online reviews have become one of the most influential tools in the decision-making of consumers. Before choosing a restaurant, hotel or service, millions of people rely on the judgment of other users. In theory, this system should make the market more transparent and reward quality. In practice, however, between false reviews, unbalanced feedback and pressure on brands, the system has progressively deteriorated, losing much of its reliability.

⛔

False reviews

Many online reviews are purchased or manipulated. Through incentives, strategies and complex evaluation systems, it has become easier to distort feedback.

😡

Unbalanced feedback

People tend to leave reviews especially when they are angry. The result is a system in which positive experiences are often not shared.

🤐

Silence when everything is fine

Satisfied customers rarely leave feedback. After time, ratings and writing to be done, many simply give up.

🚨

Pressure and threats

Sometimes reviews are used as a pressure tool. Feedback stops being a sincere opinion and becomes a lever against companies.

In a nutshell: reviews were supposed to help people and companies, but today often have the opposite effect.

When feedback loses credibility, everyone loses.

Consequences

The consequences?

.01

People lose trust in the reviews

.02

Companies receive damage to their image grave

.03

It becomes difficult to understand how to improve the services

Solution

We have a solution

Feedbe replaces reviews and stars with a simpler system that makes feedback immediate, balanced and hard to manipulate.

No star ratings

Feedbe removes the star system. People no longer have to decide whether to give 3, 4 or 5 stars, avoiding the overthinking that often leads to leaving no feedback or choosing inconsistent ratings.

No public messages

On Feedbe there are no reviews visible to everyone. This reduces negativity bias: on traditional platforms people are much more motivated to write when they've had a negative experience, while satisfied users rarely leave a review. With no public messages, feedback becomes more balanced and representative of the real experience.

Feedback with one swipe

Leaving feedback takes just one gesture: swipe up for positive, swipe down for negative. An immediate interaction that makes feedback simple and accessible to everyone.

Satisfaction Rate

Feedbe introduces the Satisfaction Rate: an indicator that calculates the percentage of positive feedback out of the total received. This way every piece of feedback has the same weight and a single experience no longer skews the overall perception.

How it works

This solution is called Feedbe

With Feedbe, you only need 3 steps to send your feedback

Download the Feedbe app

Install the app to leave feedback quickly and instantly.

Tap the NFC tag or enter the code

Bring your phone close to the Feedbe tag of the business or enter the code on the website to open the Feedbe page.

Do a swipe

Swipe up for positive, swipe down for negative. Your Feedbe is sent.

Benefits

Discover the benefits of Feedbe

Using Feedbe is an advantage for companies

Balanced feedback

Get a true picture of your customers’ experiences, without single negative episodes distorting the perception.

Understand your customers’ experience

Feedbe quickly shows you how customers experience your services, with a clear and balanced signal, without noise from single negative reviews.

Turn feedback into action

Get a true picture of your customers’ experiences, without single negative episodes distorting the perception.

It is a change for users

Leave feedback that truly matters

With a simple swipe, you can share your experience in just a few seconds.

Help businesses to improve

Your feedback helps make services and products better for everyone.

Be part of the change

With Feedbe you are part of a new way of giving feedback: simpler, more authentic and more useful for everyone.

Pricing

How much does it cost? You're about to find out

We believe in transparency: delivering quality has a cost. That's why Feedbe offers a free forever plan so you can try it with no commitment. Advanced plans help us sustain and continuously improve the service, keeping prices accessible and as stable as possible over time.

Choose your business type

Tell us whether your business is physical or online and we'll help you find the plan that best fits your needs.